Term and Conditions

Last updated: [Insert Date]

Welcome to Home Style Shop (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website uklivingspace.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for customers aged 18+ purchasing for personal, non-commercial use. We currently serve all regions except Asia and remote locations.

1.2 Intellectual Property

All content on our site (text, images, logos, product designs) is our property or licensed to us and protected by copyright. You may not reproduce, distribute, or create derivative works without our express permission.

1.3 User Responsibilities

• Provide accurate account and payment information
• Not use our site for any unlawful purpose
• Not attempt to gain unauthorized access to our systems
• Not interfere with other users’ enjoyment of the site

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our products (including furniture, kitchenware, and home accessories). However:

• Colors may vary slightly due to monitor settings
• Dimensions are approximate
• Some items may have natural variations (wood grain, fabric patterns)

2.2 Product Availability

All items are subject to availability. If an item becomes unavailable after you order, we’ll notify you and either cancel that item or offer alternatives.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse orders for any reason, including suspected fraud or pricing errors.

3.2 Pricing

All prices are in GBP and include VAT where applicable. We reserve the right to adjust prices but will honor the price at time of order confirmation.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at checkout. For security, we may request additional verification for large orders.

3.4 Order Confirmation

You’ll receive an email confirmation once your order is placed. A second email will follow when your order ships.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer two shipping methods:

• Standard Shipping (£12.95): 10-15 business days via DHL/FedEx
• Free Shipping: 15-25 business days via EMS (orders over £50)

Delivery times are estimates and may vary due to customs processing or unforeseen circumstances.

4.3 Delivery Issues

If your package appears damaged upon delivery:

• Refuse delivery or note damage with the carrier
• Contact us immediately at [email protected] with photos

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items in original condition with tags and packaging. Non-returnable items include:

• Unpackaged cutlery/kitchen accessories
• Bathroom personal care items
• Opened food preparation equipment
• Custom-made curtains/poles

5.2 Return Process

1. Email [email protected] with your order number and reason for return
2. Wait for our return authorization (within 2 business days)
3. Ship items back with all original packaging and documentation

Note: Customers are responsible for return shipping costs unless the item is faulty or incorrect.

5.3 Refunds

Refunds are processed within 5 business days of receiving your return. Original shipping fees are non-refundable except for our errors.

6. Liability and Disputes

6.1 Our Liability

Our total liability for any claim related to our products or website is limited to the purchase price of the item(s) in question. We’re not liable for:

• Indirect or consequential damages
• Issues beyond our reasonable control (natural disasters, strikes)
• Improper product use

6.2 Governing Law

These terms are governed by English law. Any disputes will be resolved in English courts.

7. Privacy and Data Protection

Your privacy is important to us. Please see our separate Privacy Policy for details on how we collect, use, and protect your data.

8. Changes to These Terms

We may update these terms periodically. The current version will always be posted on our website with the effective date.

9. Contact Us

For questions about these terms or your orders:

Email: [email protected]
Postal Address: 85 St. James Park Tube Station, Westminster, GB CH1X 3MI
Phone: [Customer Service Number] (Monday-Friday, 9am-5pm GMT)