Privacy Policy

Last Updated: [Insert Date]

At Home Style Shop (“we”, “us”, or “our”), operating at uklivingspace.com, we are committed to protecting your privacy while helping you create beautiful living spaces. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases of our home styling products.

1. Information We Collect

To provide our interior styling services and process your orders seamlessly, we collect:

• Personal Information: Name, email address, shipping address, phone number, and payment details when you make a purchase or create an account.
• Transaction Data: Details about purchases of our furniture, kitchenware, and home accessories, including payment method and order history.
• Technical Data: IP address, browser type, device information, and cookies data to enhance your browsing experience.
• Usage Data: Information about how you interact with our website, including pages visited and products viewed.
• Communication Data: Records of your inquiries about our products, whether via email or our contact forms.

2. How We Use Your Information

We use your data to create a secure and personalised home styling shopping experience:

• Process orders for our furniture and home accessories with secure payment processing
• Provide customer support for your interior design queries
• Improve our product offerings and website functionality
• Send order confirmations, delivery updates, and service messages
• With consent, send promotional offers about new collections or styling tips
• Prevent fraud and enhance payment security (using PCI-DSS compliant systems)
• Analyse website usage to better understand our customers’ home styling preferences

3. Data Sharing and Disclosure

Your home styling journey is personal to us. We only share information when necessary:

• Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, PayPal), shipping, IT services, and marketing – all bound by confidentiality agreements.
• Legal Requirements: When required by law or to protect our rights, such as fraud prevention.
• Business Transfers: In connection with any merger or sale of company assets.

We never sell your personal data to third parties for marketing purposes.

4. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws and implement appropriate safeguards.

5. Data Security

Your home should be your sanctuary, and so should your data. We implement:

• SSL encryption across our entire website
• PCI-DSS compliance for all card transactions
• 3D Secure authentication (Verified by Visa, MasterCard SecureCode)
• Regular security audits and monitoring
• Limited employee access to your personal data

We do not store full payment details on our servers after transaction completion.

6. Your Rights

You have control over your personal data:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate or incomplete information
• Deletion: Request erasure of your personal data under certain conditions
• Restriction: Limit how we use your data
• Objection: Opt-out of marketing communications or certain data processing
• Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Like well-placed cushions, we use cookies to enhance comfort and functionality:

• Essential Cookies: Necessary for secure checkout and account functions
• Performance Cookies: Help us improve our website and product offerings
• Functionality Cookies: Remember your preferences for a personalised experience
• Marketing Cookies: Show relevant home styling products and offers (with consent)

You can manage cookie preferences through your browser settings or our cookie consent tool.

8. Children’s Privacy

While we offer children’s furniture, our website is not directed at individuals under 16. We do not knowingly collect personal data from children without parental consent.

9. Policy Updates

We may update this policy occasionally to reflect changes in our practices or legal requirements. Significant changes will be notified through our website or email.